Terms & conditions of use

•The card is non-refundable and non-transferable.

•All disputes, claims or complaints for redress will be between the card holder and the merchant.

•Only cards with the authorised signatures will be accepted.

•The Privilege Card will not be accepted outside the dates displayed on the card. This will be the case even if the travel dates are changed through no fault of the card holder.

•Privileges will only be given on presentation of the card.

•The Merchants taking part in the Live the HiLife Privilege scheme offer ‘genuine discounts’ on services and products, but are not contractually bound to Live the HiLife affiliate conditions.

•The Privilege value will be the discount level quoted in the visitors guide or on the website only.

•Live the HiLife have taken all reasonable care to ensure that only properly managed and reputable merchants of good standing are within the partnered Scheme. Live the HiLife, however, are not liable for any deficiencies in service, quality or merchandise, health and safety concerning a particular merchant.

•Holders of the Privilege Card recognise and accept that they visit any scheme member voluntarily and entirely at their own risk.

•Live the HiLife, are not in any way responsible for the conditions of any of the merchants locations, products, third party acts, services or omissions. Whilst the inclusion of merchants on the scheme is offered on the basis of quality, service and acceptance of the scheme, and are contracted so, and, every endeavour has been used to ensure that the information contained in the Visitors Guide, and that which appears on the website is accurate.

Live the HiLife shall not be liable for loss, expense, damage or inconvenience caused, in whole or in part, by reliance upon such information. The user of the information does so at his/her, own risk.

•Live the HiLife, is not liable in any way for merchants on the scheme who liquidate, close or are closed during the print period of the Visitors Guide.

•Live the HiLife, are not responsible for deviation in any Merchant details which appear in the Visitors Guide.

•Live the HiLife, are not responsible for Merchants being unavailable due to holiday or any other closure, be it partial, or complete.

•The Privilege card will not give you preferential table booking facilities.

•The full discount will only be awarded on one bill; one card will be taken for two people, within the party. (I.e. if four people dine, two cards need to be presented).

•No replacement or refunds will be given for lost or stolen cards.

•The card must be announced before the service or product is requested. All card holders must produce the card, with identification.